Cancellation Policy
Cancellation Policy
Cancellation Policy
All rose bushes and bouquets sold by April & Ashley are considered final sale items. This means that once an order is placed, it cannot be canceled, returned, or exchanged.
Refusing delivery of the package does not constitute a cancellation and may result in additional charges.
Returns
We are dedicated to providing our customers with high-quality roses. Due to the living and perishable nature of our products, we have a no-return policy for all our roses.
If you receive a different variety of rose bush or rose bouquet than what was ordered, please contact our customer service team at support@aprilandshley.com to resolve the issue