Going to copy & paste as I feel the same about all 4 rose bushes that I received. Seemed like Fed ex had a personal vendetta against these roses, 2 boxes were open & all were left with the arrows pointed in the wrong direction.each rose bush looked extremely beat up & distressed but you could definitely tell they were in excellent health recently, with loads of new growth & even some buds, unfortunately all drained of color & lots of totally dried up stems full of leaves at the bottom of the box. Fast forward to a few days later (and after all the black tips & damaged leaves pruned off), these rose bushes have recovered in a way that I would not have believed if I hadn't witnessed it myself! I really thought they were not going to survive,but they are thriving! Excited to see them bud up & bloom,at the rate they are going it should be soon:) Will definitely be ordering from A&A again.